Foundations

Key stakeholders for environment management

Who an environment manager typically works with, and what each stakeholder group needs from the function.

For an Environment Management Team, stakeholders typically span the full technology delivery lifecycle. The key is to distinguish between those who consume environments, those who provide technical components, and those who govern or prioritise demand.

StakeholderRelationship with Environment Management
Product Owners / Product ManagersProvide business priorities and upcoming delivery demand
Project & Programme ManagersCoordinate environment requirements against programme milestones and dependencies
Development TeamsRequire environments for development, integration and technical testing
Test / QA TeamsPrimary users of test environments and key customers of environment availability and stability
Release ManagementCoordinate environment readiness and deployments against release schedules
DevOps / Platform TeamsProvide infrastructure, CI/CD pipelines, automation and platform services
Infrastructure TeamsProvide compute, network, storage and underlying infrastructure
Application / Solution TeamsOwn applications, configurations and technical dependencies within environments
Data / Database TeamsProvide databases, test data, refreshes and data management
ArchitectureDefines technical standards, target architecture and environment principles
Cyber SecurityEnsures environments meet security, access and compliance requirements
Service Management / IT OperationsSupports incidents, problems, monitoring and operational processes
Third-Party SuppliersProvide external applications, services, integrations and technical support
Business / UAT TeamsRequire stable environments for business acceptance and operational validation
Change ManagementProvides governance around significant environment changes
Finance / FinOpsSupports environment cost management and optimisation
Senior Technology LeadershipSets strategic direction, priorities, investment and expectations

 

The Environment Management Team sits in the middle, connecting these groups and ensuring that environment demand, technical dependencies, governance and delivery priorities are brought together.

Environment Management acts as the central coordination point between delivery, technology and governance teams, ensuring environments are planned, available, stable, secure and fit for purpose.

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